I used to like chegg, i have a chegg study subscription and now they accuse me at least once a month that i am sharing my account. The best chegg phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a chegg rep, reminders when the call center opens, tips and shortcuts from other chegg customers who called this number. Currently, this app only works for selected ebooks. Textbook selection chegg offers students the ability to rent textbooks, purchase new and used editions, download etextbooks and more. After thousands of chegg customers came to gethuman in search of an answer to this problem and many others, we decided it was time to publish instructions. Chegg helps students save on their textbooks by offering last years books for up to 90% off. Extend your due date here can i purchase my rental book. Here are just a few examples of the types of questions we were being asked or problems reported by users like you. There are no steps you need to take to return an etextbook. First and foremost, you can use the search bar above to rent cheap textbooks. The app also makes it silly easy to return a book you accidentally purchase.
Refund policy kent state columbiana county campuses ksu at east liverpool and salem bookstore refund policy refund policy a valid bookstore receipt is required to obtain a refund in your original form of payment or exchange. Designed to simply download an ebook off of chegg and convert it into a pdf. Vitalsource reserves the right to refuse to sell or to provide refunds to any person for any reason not prohibited by law, including, but not limited to, abuse of its return policy. Chegg allows students to easily rent required textbooks, and then return them for free at the end of the semester. In you ebook you can easily access the table of contents and skip to various chapters, specific textbook figures and diagrams and notes youve made. Dec 17, 2011 umm nicely there is this place the place i stay talked approximately as e bookaholic, and that they commerce you may sell there.
Well provide a full refund minus the original cost of shipping, if applicable. Were also taking a closer look at the download process, to make things easier to follow. It is hard to explain but why would chegg or any other ebook seller allow that. Best answer 100% 1 rating previous question next question get more help from chegg. This semester, save even more on books and classroom help with the chegg coupon codes below. Our ebook reader is built to help you learn faster. The digital return policy similarly allows the student to return the digital media for a full refund within 14 days if the class is cancelled or the item is no longer. Debt refusal makes sense when there is little or no choice in the debt acquisition or deception is involved, but not so much when debt results from irresponsible financial management. Chegg offers 7day ebook pass while paper books ship. If you change your mind about your order, you need to act fast and issue the cancellation within 30 minutes of. Im assuming you mean books you have borrowed from kindle unlimited. We have a 21 day any reason guarantee policy so send that unwanted book back to us.
Shipping labels can be printed my logging on to your account, however the cost of shipping will be deducted from your refund. If youre not satisfied in any way with the physical book you received, just return the book in the same condition within 21 days using our box and prepaid ups shipping label. I very often purchase kindle books on my kindle app or my beloved paperwhite. Maybe they will send me a check, but shouldnt they have told. Chegg wants your textbooks back before finals, or theyll.
Send your books back to our returns facility at the following address. After logging into your account, select the order and follow the instructions for returns. You will receive an email when your refund is processed though original shipping costs will not be refunded. Click here to tweet, chat or call our chegg customer service team and get help for any service from textbooks to chegg study. For books rentedpurchased in store, there is a time frame in which you may return the item for a refund refund period varies by store ship. May 15, 20 the return must be postmarked by ups by that 21st day to receive a refund. We cover subjects as diverse as math, business, physics, engineering. Unfortunately, extensions are not available for ebook rentals. Apparently, chegg bought out cramsters and i received an email from. Kayla compton i cancelled my chegg study membership. After a package arrives to our facility, refunds may take 2 to 3 business days to process. The credits stem from a court approved legal settlement.
Use the money you get back to place another purchase for a lower price. How to use a coupon the best way to save money at is to keep an eye out on coupon websites for promotional codes and offers. Digital rentals must be canceled within 14 days for a full refund. Jan 29, 2016 on october 31st, 2017, gethumanjkoethe reported to gethuman that they were having an issue with chegg and needed to get in touch. Each digital book can only be returned once for a refund. Students can also take advantage of the 21day refund guarantee which allows for free returns within three weeks of ordering should you drop or change classes. Refund policy kent state columbiana county campuses kent. If you wish to have access to your ebook longer, you. If you purchased an etextbook, you have 14 days to make a return. You go to the site and print a return label free shipping back. The return policy depends on the type of materials purchased.
Vitalsource bookshelf is the worlds leading platform for distributing, accessing, consuming, and engaging with digital textbooks and course materials. And you dont have to have receipts for all that stuff unless the irs asks you for them, which they rarely do. If you return your rental after the initial rental refund period, you wont be eligible for a refund of the rental fee. If you are returning a book you purchased in new condition, it must be returned in new condition to be eligible for a refund. How can i return a book to chegg on the last eligible day. Amazon refunds users for ebook antitrust settlement cnbc. They also offer a selection of etextbooks, which can be rented to save you time and money. October, 20 i cancelled my chegg study membership before the 7 day trail ended. For a full refund, you can return a textbook within 21 days from the day you placed your order. Chegg coupons free trial of study free shipping on books. If you cancel within 14 days of placing your order, you will get your money back. We would like to show you a description here but the site wont allow us. Chegg wants your textbooks back before finals, or theyll charge full purchase price 12. After purchasing cengage unlimited, refunds are only available for 14 days.
You have 21 days from your order date to make a return. New books must be returned in new condition to receive a refund. Craigslist is one of the largest local, communitybased classifieds websites, with millions of listings posted per month. Use the money you saved renting textbooks to have a pizza party, fill up your gas tank or buy groceries. I bought a book on chegg, and rented 2, now the rented books are returning in a couple of days and i want to return the bought book. To qualify for your refund, your return package must be postmarked by ups within 21 days of your ordered on date. If you have other problems or questions and you cant find the solution here, please let us know. Guide how to rent your textbooks for free from amazon. Yes, indeed, there were way too many links on there. Weve written to the customer offering help, or a refund. Returns for vitalsource ebooks purchases through other retailers are subject to their respective returns and refunds policy. How to return a kindle book you accidentally purchased.
Save on textbooks, tutoring, study help, and more with guidance from these 7 chegg savings tips. What should i do if i no longer want my chegg textbook. Aug 30, 2011 chegg is only offering the addon for about 10% of its titles. I love getting free ebooks for my kindle, but since prices of these ebooks can change any time sometimes i get carried away and i accidentally click items that are no longer free. Chegg s philanthropic efforts, in association with american forests, have resulted in the planting of more than 1. A subscription to kindle unlimited gives you access to borrow from a large selection of titles without due dates. If you cant return your books using ups, youll be responsible for any shipping fees back to chegg. Students can easily spend more than 900 dollars each and every semester when buying a textbook in the new condition. How do i go about returning unwanted items to chegg. With the chegg ereader you can study anytime and anywhere by. When returning a book early using the prepaid label, the return shipping costs are covered by chegg. If you are ready to return your etextbook, theres no sweat, as it will. You can sell your gently used books back to chegg once youre done using them. Studying for a test or getting prepped for a final exam.
Finding ways to study faster and smarter is the key to productivity and better grades. Just enter your isbn, get a quote, and ship your books to chegg. If you are returning a book you purchased in new condition, it must be returned in new condition to be eligible for a. Old students can put their books up for sale, and new students can use chegg promo codes and chegg. Physical store returns policy items purchased at amazon books, amazon 4star and amazon pop up can be returned within 30 days for a full refund, subject to our other return guidelines listed below. A simple 2 step guide for solving this common chegg problem quickly and effectively by gethuman. As a college student, you can save thousands by taking advantage of chegg s innovative online academic resources. The issue was classified by gethumanbriannas at the time as a general customer complaint problem, and was later reported to be fixed on november 19th, 2017. Sep 06, 2012 did your professor change your book on you last minute. Jul 23, 2015 some amazon ebook customers received automatic credits to their accounts on thursday as a result of an antitrust legal settlement from 20. These are set by the publisher and vary from ebook to ebook, and even from format to format for the same ebook.
Find unbelievable discounts when you keep chegg discount codes in your back pocket. Spanning 700 cities, 70 countries, and categories ranging from job listings to housing to personals, there are plenty of opportunities for you to find potential buyers for your textbooks. You have free access to cengage unlimited during the trial period. Just watch the video, throw those books into a box. For information about returns for cengage unlimited print rentals fulfilled by chegg, contact chegg directly at 855. Isbn 97819015886 get free shipping offers and dollar off coupons with our price comparison for invitation to the life span isbn 97819015886, 19015883. When i worked at chegg it was our number one support question and every year we changed t. Rent ebooks cheap ebook textbooks rentals textbookrush. Student life is extremely busy and you are always short on time. I thought i had 14 days for a refund of an ebook order. I was looking to return my ebook, for a refund because i did not need it.
When you rent textbooks from chegg, can you can save yourself money versus buying the books. Im trying to convert an ebook from chegg into a pdf so i could get a refund afterwards. If you have found another book that is eligible to rent for free, feel free to try it with that one. Can you return ebooks on chegg, once you reach your copy or print limit, you will no longer be eligible to get back the amount you paid for the etextbook, even if you are within the day time. Anytime access on connected deviceseven offline with our ereader apps for android and ios. Chegg will provide a full refund minus the cost of shipping. No returns on digital products are available after 14 days from purchase has elapsed. Chegg offers students the opportunity to pay well below cover price for books that they then return when the semester or school year is over. Jan 27, 2010 all school expenses can be used for credit towards your refund. Chegg problem reported to gethuman by gethumanbriannas. Decide to drop a class and now you wanna drop the book. This can easily be done with the help of bluestacks or andy os android emulator. Your etextbook, notes and highlights are all stored online, in the cloud. Just so you know the shipping information should have come in the box from which you received from cheggs.
Use your amazon account to borrow up to 10 eligible kindle unlimited titles at a time. If you are dissatisfied with the quality of your rental, will reissue the book with no additional shipping charges. That doesnt necessarily mean youll be reimbursed for all of it, but you will get some money back. Chegg says it has a copy and print limit regardless of its 14 day return window. You can access it from different devices, so if one device gets lost or crashes, you simply use another device to go online and see your book. Your ebook will simply expire on your due date, so you dont have to worry about returning it on time. Jul 19, 2017 on november 1st, 2017, gethumanbriannas reported to gethuman that they were having an issue with chegg and needed to get in touch. You can now play chegg ereade r read e books for pc on a desktoplaptop running windows xp, windows 7, windows 8, windows 8.
Also they confidently never refund me for the days that they stole from my subscription. The refund should appear in your account within five business days. Whether you need to quickly scan a reading before heading to class or want to study in shortbursts throughout the day, the chegg ereader can help you study more efficiently. Maybe they will send me a check, but shouldnt they have told me that before.
Today chegg is a leading provider in school supply rentals and learning services for college students around the nation, making higher education more affordable and helping students achieve a better return on their investment. So we put together how do i get a refund from chegg. You can return your rental through your account within the initial rental refund period to receive a full refund. Shop textbook rentals and get free shipping on every order. Chegg offers the option to return any rentals within 21 days of your order for any reason, which is a great feature in case you drop or cancel a class. You can receive payment via american express gift card, or chegg credit. The issue was classified by gethumanjkoethe at the time as a verification status problem, and was later reported to be fixed on november 17th, 2017.
Go to my account orders and look under subscriptions on the right side of the page. Chegg will inspect your book and pay you within 110 days depending on your payment method. Kindle direct publishing indie digital publishing made easy prime now free 2hour. Digital books must be returned within 14 days to receive a refund. Its important to note that no refund is available on digital products after 14 days from the date of purchase. To determine your return options for purchases, please use our online return center. Chegg did your professor change your book on you last. Answer to i thought i had 14 days for a refund of an ebook order.
Returning textbooks to chegg is also a free service with our prepaid shipping labels. May 15, 20 rules and guidelines for renting with chegg com chegg. May 08, 2016 you go to the site and print a return label free shipping back. Cengage unlimited i rented a book from chegg, but i have found.
Even so, selling short ebook passes to fill the time between the rental and arrival of textbooks is a smart move for chegg. As soon as we receive this at our facility, we will issue a refund for your books. Drop them off at ups within 21 days of ordering them. If youre dissatisfied with a digital book that you have rented or purchased from chegg, you can return it for a full refund within 14 days. Rules and guidelines for renting with chegg com textbooks.
College books return service return chegg and amazon books. Chegg rentals can be refunded up to 21 days from the date the order was placed. Conquer your homework tap into our massive library of millions of fully explained stepbystep textbook solutions. After thousands of chegg customers came to gethuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. How to sell textbooks the ultimate guide for selling. The app is easy to use and allows me to purchase a book as soon as something peaks my interest. And if you spot any issues with our how do i return a book to chegg. The chegg satisfaction guarantee allows the student to return the book within 21 days for a full refund if they are dissatisfied with the product or find that it is not needed. The homework help used by millions of students lets you. If you need help from chegg, you may contact their customer support team. I got an email saying the return was complete, but they havent credited my credit card yet, and nobody answers the customer service line when i call. If it is established that chegg overcharged you, you are eligible for a refund. Chegg will refund your rental fees minus shipping costs. Kindle ebooks refund amazon refund free kindle ebooks.
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